Refund & Return Policy

Refund & Return Policy

If an item arrives damaged, expired, or different from what you ordered, request a return from your dashboard (or contact support) within 24 hours of delivery.

Approved returns are picked up by our rider. Refunds are issued to your original payment method or store wallet within 3–7 business days after quality check.

Perishable items must be reported on the day of delivery.